LANDBANK led the roster of government agencies recognized for exemplary service, with 12 of its branches earning top marks in the 2023 Report Card Survey (RCS) 2.0 by the Anti-Red Tape Authority (ARTA).
The LANDBANK branches were honored at the ARTA RCS Awards Ceremony at Conrad Manila on 30 October 2024, underscoring the Bank’s collective commitment to providing efficient, high-quality services in compliance with the Ease of Doing Business (EODB) Law.
“These recognitions from ARTA reflect LANDBANK’s dedication to empowering Filipinos with accessible, streamlined financial services. We remain committed to excellent customer experience as we support inclusive countryside to countrywide progress,” said LANDBANK President and CEO Lynette V. Ortiz.
The ARTA RCS 2.0 is a holistic tool that measures the quality, efficiency, and adequacy of government services.
Of all the Government-Owned and Controlled Corporations (GOCCs) surveyed, the LANDBANK Cauayan and Talibon branches earned the highest ratings, each receiving a Gold Award.
Six other LANDBANK offices were also recognized with Gold Awards, including branches in San Isidro in Isabela, P. Ocampo in Manila, Bataan – National Highway, LANDBANK Head Office Cash Department in Manila, Cotabato City Hall, and Don M. Banzon in Balanga.
Meanwhile, LANDBANK branches in Mabolo, San Carlos City in Pangasinan, Cabanatuan in Nueva Ecija, and Pasig – Sixto Antonio earned Silver Awards.
These achievements reinforce LANDBANK’s commitment to drive national progress by continually raising public service standards as a leader in service innovation and customer satisfaction.
ABOUT LANDBANK
LANDBANK is the largest development financial institution in the Philippines promoting financial inclusion, digital transformation, and sustainable national development. Present in all 82 provinces in the country, the Bank is committed to provide accessible and responsive financial solutions to empower Filipinos from countryside to countrywide.
