PBBM honors LANDBANK for outstanding public service

(left photo) President Ferdinand R. Marcos, Jr. (2 nd from left), with CSC Commissioner Aileen Lizada (leftmost), bestows the Presidential Lingkod Bayan Award to LANDBANK for its Digital Onboarding System (DOBS) in Malacañan Palace on 8 March 2023. Conferred with the award are LANDBANK Senior Vice Presidents Althon C. Ferolino (3 rd from left) and Sylvia C. Lim (not in photo), Vice President Grace Ofelia Lovely V. Dayo (5 th from left), Assistant Vice President Aurelia M. Lavilla (4 th from left), and Division Chief Carla B. Mirabueno (6 th from left). (right photo) Customer Associate Reymond D. Gonzales also receives the Dangal ng Bayan Award for his exemplary performance as a Roving Teller during the height of the COVID-19 pandemic. (Photos courtesy of the Civil Service Commission)

President Ferdinand R. Marcos, Jr. conferred to the Land Bank of the Philippines
(LANDBANK) two recognitions for its excellence, dedication and commitment to
public service during the awarding ceremony in Malacañang Palace on 8 March 2023.

The President led the awards rites of the Civil Service Commission’s (CSC) annual
Honor Awards Program (HAP), which recognizes models of exceptional service and
aims to motivate other public servants to enhance their performance and become
more involved in public service.

“I congratulate you, not only for your award, but I congratulate you for the service
that you have given to the Filipino people. You have clearly demonstrated that a
compassionate and genuine heart lies at the center of your efforts,” said President
Marcos in addressing the awardees.

LANDBANK won the Presidential Lingkod Bayan (PLB) award for its client-centered
and multi-awarded digital platform, the Digital Onboarding System (DOBS), which
has helped simplify the account enrolment process and reduced the account opening
time of customers.

As of 31 December 2022, the DOBS has facilitated the opening of 3.6 million
accounts, including accounts opened for LANDBANK’s wholly-owned subsidiary, the
Overseas Filipino Bank (OFBank), in servicing the continued rise in demand for
responsive digital banking services.

The PLB Award recognizes individuals or groups for exceptional or extraordinary
contributions resulting from an idea or performance that had a nationwide impact on
public interest, security, and patrimony.

The LANDBANK DOBS Team is led by Senior Vice President Althon C. Ferolino, with
members Senior Vice President Sylvia C. Lim, Vice President Grace Ofelia Lovely V.
Dayo, Assistant Vice President Aurelia M. Lavilla, and Division Chief Carla B.

Meanwhile, Reymond D. Gonzales was honored with the Outstanding Public Officials
and Employees Award or the Dangal ng Bayan (DNB) Award for his exemplary
performance as a Customer Associate (Roving Teller) during the height of the
COVID-19 pandemic.

Amid mobility restrictions and health risks, Gonzales ensured that LANDBANK
Branches had sufficient cash requirements to service customers in Zamboanga City
and Zamboanga Sibugay, including the island provinces of Basilan, Sulu, and Tawi-

The DNB Award is conferred on an individual for the performance of extraordinary
acts of public service and consistent demonstration of exemplary ethical behavior.

“We are deeply honored to receive these awards, which recognize LANDBANK’s
steadfast commitment to providing responsive services beyond banking to all our
customers. We are inspired to further intensify our development efforts towards
serving the nation,” said LANDBANK President and CEO Cecilia Cayosa Borromeo.

The CSC Honor Awards are the highest recognition given by the National
Government to individuals or groups who have shown excellence, dedication, and
commitment to public service.

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