Usa Ka Kompaniya Nangita og mga CUSTOMER SUPPORT AGENTS!

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Ang Home Alliance PH (Q&T Marketing Support Corp.) usa ka BPO company nga nahimutang sa Mandaue Citykung diin nagsugod sila og operate niadtong tuig 2014. Apan karon usa na sila ka full-grown nga kompaniya ug nagpadayon pa ang expansion niini sa Pilipinas.

Ang maong kompaniya is currently looking for:

CUSTOMER SUPPORT AGENTS (INBOUND/OUTBOUND)

Job Description:

Ang successful candidate mu-function isip CSA o Customer Support Agent nga maoy mahimong primary point of contact alang sa Home Alliance’s customers ug service providers nga naka-base sa US. Ang maong CSA maoy mu-provide services apan dili limitado sa:

– Receive Inbound calls for inquiries, request for quotes, appointment setting, rescheduling and others.

– Make Outbound calls to potential customers or service providers to make sales, set appointments or provide service eventually leading to increase in profit.

– Provide phone support ensuring customer satisfaction and soliciting repeat transactions

Qualifications:

Ang suitable candidate alang ani nga role should posses the following:

– Must have excellent spoken and written English communication skills

– Must be detail oriented

– Must be able to comprehend and execute instructions

– Must be internet and computer savvy

– Previous call center experience is a big plus

– K-12 graduates are welcome to apply

Ang mga interesado pwede nga mubisita ani nga link — cebu.mynimo.com/jobs/view/289817 o ba kaha mubisita sa ilang buhatan sa Ground Floor Benedicto IT College, A.S Fortuna St., Mandaue City, Cebu. (Tinubdan: www.mynimo.com; Photo from the web.)

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