Ang Home Alliance PH (Q&T Marketing Support Corp.) usa ka BPO company nga nahimutang sa Mandaue Citykung diin nagsugod sila og operate niadtong tuig 2014. Apan karon usa na sila ka full-grown nga kompaniya ug nagpadayon pa ang expansion niini sa Pilipinas.
Ang maong kompaniya is currently looking for:
CUSTOMER SUPPORT AGENTS (INBOUND/OUTBOUND)
Job Description:
Ang successful candidate mu-function isip CSA o Customer Support Agent nga maoy mahimong primary point of contact alang sa Home Alliance’s customers ug service providers nga naka-base sa US. Ang maong CSA maoy mu-provide services apan dili limitado sa:
– Receive Inbound calls for inquiries, request for quotes, appointment setting, rescheduling and others.
– Make Outbound calls to potential customers or service providers to make sales, set appointments or provide service eventually leading to increase in profit.
– Provide phone support ensuring customer satisfaction and soliciting repeat transactions
Qualifications:
Ang suitable candidate alang ani nga role should posses the following:
– Must have excellent spoken and written English communication skills
– Must be detail oriented
– Must be able to comprehend and execute instructions
– Must be internet and computer savvy
– Previous call center experience is a big plus
– K-12 graduates are welcome to apply
Ang mga interesado pwede nga mubisita ani nga link — cebu.mynimo.com/jobs/view/289817 o ba kaha mubisita sa ilang buhatan sa Ground Floor Benedicto IT College, A.S Fortuna St., Mandaue City, Cebu. (Tinubdan: www.mynimo.com; Photo from the web.)
