iFM News Laoag — Cebu Pacific (PSE: CEB), the Philippines’ leading airline, is offering every Juan more options to choose from for their check-in baggage as it rolls out its enhanced baggage policy.
Passengers now may avail up to three (3) pieces of baggage and choose from 20kg, 24kg, 28kg, or 32kg variants. Previously, CEB passengers could only purchase up to two (2) pieces of any combination of 20kg or 32kg baggage allowance.
Customers may buy the pre-paid bags as they book their flights and add additional baggage allowance via the Manage Booking portal using their MyCebuPacific accounts.
Customers who opt for a “GO Easy” or “GO Flexi” option only need to select “Upgrade” on the baggage included in their bundle. Meanwhile, customers who choose the “GO Basic” option will first have to select the CEB baggage on the add-ons page after locking in their flight dates.
“Cebu Pacific always strives to be customer-centric. We updated our baggage policy so that passengers can have greater control over their baggage allowance at lower rates than current airport charges. This could help our customers lessen their expenses and experience a faster bag drop at the airport,” said Candice Iyog, CEB Chief Marketing and Customer Experience Officer.
CEB advises its passengers to book their flights online by creating a MyCebuPacific account to get notifications about their upcoming trips, manage their bookings, and access their Travel Funds, among other features.
Online check-in is also available via the Cebu Pacific app and website, reducing passenger waiting time at the airport and allowing them to go straight to their assigned boarding gates.
CEB currently flies to 35 domestic and 25 international destinations across Asia, Australia, and the Middle East. ### Bernard Ver, RMN News
